Returns & Exchanges
We want you to love your Alex Mill pieces, but if something isn't quite right, we accept returns and exchanges on unworn items within 21 days of delivery. Please ensure all original tags are attached and the items are in their original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to download and print your prepaid return shipping label, which will be sent directly to your email address.
Pack Your Items
Securely pack your items in the original shipping box or a similar mailer, ensuring you include the packing slip inside the package.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing